Service:

Our work isn’t done when your equipment is installed and your new material handling system is up and running. We’re 100 percent accountable for everything we do, and we’ll be there for you over the long haul.

Documentation and training

We know how important solid documentation and effective training are to the success of your projects and the overall health of your business. High-quality documentation and training services are important to optimize operational effectiveness.

A Cross project manager, engineer and technician plan for training and documentation before delivering a system to a client.

We offer post-installation training for your employees so they’re completely familiar with your warehouse material handling procedures. And we provide thorough, clear documentation so there’s never a question about how to keep your new system up and running efficiently and safely.

Service and support

We guarantee every solution we implement. Our technicians are available to help you maintain your equipment and to make necessary repairs. We offer a range of post-installation service arrangements. We will work with you to set up a service agreement that meets your needs.

Ready to move forward? Contact Cross today.

Integrate

“I want to deal with one person. Single point of contact is important for me, whether it’s for service or training. And training is important, because we have a lot of turnover at our plant.”